I have a problem that I hope someone can help me with. I have an HP t5730w thin client with XPe, a terminal server Windows 2008, and a Canon MF4350d. I can get the printer to work both locally and via RDP. I can get the scanner to work locally. I am testing remote-scan software, and have been able to scan to the server twice. As soon as I restart the thin client, the remote scan will not detect the scanner under twain, nor will irfanview software detect the scanner (twain based). I have reformatted the thin client so many times, I've lost count. From HP, I have installed SP43864 (Scanner/Web cam update) and SP41409 (DirectX update), as well as wiasdk from Microsoft. I cannot see WIA (Windows Image Acquisition) under the services at all, although I do have Still Image Service - changed that from Manual to Automatic. I installed the canon Color Network ScanGear. Before, I was installing the Canon Toolbox, but it wouldn't even detect the scanner, and I could never uninstall it, so I stopped installing it. The scanner DOES show up under WIA scanners, but it will not scan using remote scan using the WIA. It says it should work, but it doesn't. It sees it, just doesn't scan, I get an error. It really wants the twain.
The thing is, the scanning works perfectly fine on my regular desktop pc (dell optiplex) with RDP and locally. I really want the thin clients to work, as I have some group homes that these would be perfect in, I just can't get it to work! And I don't know what I am doing wrong. The twain just doesn't 'stick' after the reboot. I do have EWF disabled the entire time. I don't want to keep wasting my time if this will never work. I don't know who to go to for assistance either, HP, Canon, or Remote-Scan?? I have contacted all three with no resolution.
Thanks in advance,