Deter11334
asked on
Internet Explorer Crashes
My CEO's IE installation keeps crashing randomly. He has Windows 7 Ultimate 64bit installed, and is running the 32bit version of IE8.
Here are the details from the windows event log:
Log Name: Application
Source: Application Hang
Date: 4/21/2010 1:56:51 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: COMPUTER7.DOMAIN.com
Description:
The program iexplore.exe version 8.0.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1608
Start Time: 01cae17c25f72d51
Termination Time: 14
Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Report Id: a12a1482-4d77-11df-bd49-00 2219e139cc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</Event ID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2010-04-21T18: 56:51.0000 00000Z" />
<EventRecordID>9195</Event RecordID>
<Channel>Application</Chan nel>
<Computer>Pritchett7.petri s.com</Com puter>
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>8.0.7600.16385</Data >
<Data>1608</Data>
<Data>01cae17c25f72d51</Da ta>
<Data>14</Data>
<Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Dat a>
<Data>a12a1482-4d77-11df-b d49-002219 e139cc</Da ta>
<Binary>430072006F00730073 002D007000 72006F0063 0065007300 7300000000 00</Binary >
</EventData>
</Event>
any ideas?
Thanks.
Here are the details from the windows event log:
Log Name: Application
Source: Application Hang
Date: 4/21/2010 1:56:51 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: COMPUTER7.DOMAIN.com
Description:
The program iexplore.exe version 8.0.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1608
Start Time: 01cae17c25f72d51
Termination Time: 14
Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Report Id: a12a1482-4d77-11df-bd49-00
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</Event
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2010-04-21T18:
<EventRecordID>9195</Event
<Channel>Application</Chan
<Computer>Pritchett7.petri
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>8.0.7600.16385</Data
<Data>1608</Data>
<Data>01cae17c25f72d51</Da
<Data>14</Data>
<Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Dat
<Data>a12a1482-4d77-11df-b
<Binary>430072006F00730073
</EventData>
</Event>
any ideas?
Thanks.
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ASKER
thank you.
ASKER
Thanks for the help!