Link to home
Start Free TrialLog in
Avatar of tsukraw
tsukraw

asked on

BES 5.0 Login Fails - JBoss Shutdown Hook in logs

Hey experts,
I have a new BES 5.0 install on a server2008 x64 machine. And is liking up with a Exchange 2007.
The install went perfect and was done according to BlackBerry requirements.  I have installed a dozen or so 5.0 in the past week and not received this problem.

What happens is when i try to login to the administration it says bad username, password or domain.  I am 100% without a doubt that i am using the correct password.  
I did some looking in the logs and have attached a section of one but i see the JBoss Shutdown Hook constantly in the BBAS-AS_01 log file and did a little looking and believe this is related.  

Any help would be greatly appreciated aside from calling BB.
Avatar of tsukraw
tsukraw

ASKER

Ops forgot to attach the log.
log.txt
Just curious, are you using an AD account (such as besadmin) to log into the BAS? Also, is the server a base BES 5.0 installation without any updates? There is a known issue with BES 5.0 prior to MR2 that has issues with digesting AD credentials. My suggestion is to install BES 5.0 SP1 then the latest MR after that (I think MR3?). At a minimum, go to 5.0 MR2. If the updates are needed, perform the installation then post back. You can check what ver you're running under add/remove programs.



~ CFJ
ASKER CERTIFIED SOLUTION
Avatar of tsukraw
tsukraw

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial