Moti Mashiah
asked on
Unable to use Outlook 2007 with Microsoft Online Services Sign In application
Hi,
I have been sent the welcome e-mail from my administrator for a new Microsoft Online Services account. I have downloaded and signed into the Microsoft Online Services Sign In application but I cannot use Outlook 2007 for e-mail. All online resources say that the Sign In application should configure Outlook for me but this doesn't seem to have happened. Selecting 'E-mailing and Calendering' from the application launches OWA instead of Outlook 2007.
Please can someone advise how I can manually configure Outlook 2007 to use the Microsoft Online Services through the Microsoft Online Services Sign In application?
Thanks,
I have been sent the welcome e-mail from my administrator for a new Microsoft Online Services account. I have downloaded and signed into the Microsoft Online Services Sign In application but I cannot use Outlook 2007 for e-mail. All online resources say that the Sign In application should configure Outlook for me but this doesn't seem to have happened. Selecting 'E-mailing and Calendering' from the application launches OWA instead of Outlook 2007.
Please can someone advise how I can manually configure Outlook 2007 to use the Microsoft Online Services through the Microsoft Online Services Sign In application?
Thanks,
SOLUTION
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Check that the delivery location is set correctly in the Outlook Profile. It should be Mailbox, not Personal Folders.
ASKER
i try this and
same message!!!
same message!!!
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ASKER
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Make sure you're not using the "Deskless Worker" packages, as that doesn't allow external access to the services other than with a web browser.
ASKER
but i did this option to do it manual and its looks great but when i open outlook after i configure
its pop message
"cannot open your default e-mail folder. you must connect to microsoft exchange with the current profile before you can synchronize your folders with your offline folder file"