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Moti MashiahFlag for Canada

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Unable to use Outlook 2007 with Microsoft Online Services Sign In application

Hi,

I have been sent the welcome e-mail from my administrator for a new Microsoft Online Services account. I have downloaded and signed into the Microsoft Online Services Sign In application but I cannot use Outlook 2007 for e-mail. All online resources say that the Sign In application should configure Outlook for me but this doesn't seem to have happened. Selecting 'E-mailing and Calendering' from the application launches OWA instead of Outlook 2007.

Please can someone advise how I can manually configure Outlook 2007 to use the Microsoft Online Services through the Microsoft Online Services Sign In application?

Thanks,
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Shreedhar Ette
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thanks
but i did this option to do it manual and its looks great but when i open outlook after i configure
its pop message
"cannot open your default e-mail folder. you must connect to microsoft exchange with the current profile before you can synchronize your folders with your offline folder file"
Check that the delivery location is set correctly in the Outlook Profile. It should be Mailbox, not Personal Folders.
i try this and
same message!!!
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nyk001

Make sure you're not using the "Deskless Worker" packages, as that doesn't allow external access to the services other than with a web browser.