Printing over different subnets with laserjet 1022n
Hello,
Got an hp laserjet 1022n sitting at a remote site over a site to site vpn. The tunnel is configured to allow all traffic on both ends. A user wants to print from their workstation on the other side of the tunnel. I setup the vpn between the sites, configured the laserjet 1022n with an ip on a /24 and ran the hp all in one software to setup the printer. When running the installation, it prompts for an ip, and its able to connect to the printer and install it on the local workstation, but it will refuse to print anything, everything just sits in the queue, and its bothering me.
I can ping the remote laserjet fine, and telnet to port 9100, hell the hp software detects its mac fine, but it refuses to print. My only guess is that the printer won't accept jobs from hosts on different subnets. What clued me is the web interface for the jetdirect software is only accessible on the subnet the printer resides.
Anyone have any ideas?
Got an hp laserjet 1022n sitting at a remote site over a site to site vpn. The tunnel is configured to allow all traffic on both ends. A user wants to print from their workstation on the other side of the tunnel. I setup the vpn between the sites, configured the laserjet 1022n with an ip on a /24 and ran the hp all in one software to setup the printer. When running the installation, it prompts for an ip, and its able to connect to the printer and install it on the local workstation, but it will refuse to print anything, everything just sits in the queue, and its bothering me.
I can ping the remote laserjet fine, and telnet to port 9100, hell the hp software detects its mac fine, but it refuses to print. My only guess is that the printer won't accept jobs from hosts on different subnets. What clued me is the web interface for the jetdirect software is only accessible on the subnet the printer resides.
Anyone have any ideas?
If you only need to print, you may be able to make it work. Don't use the HP install program. Add a new standard tcp/ip port (use the printer's ip address), then pick the laserjet 1022 driver. You won't get bi-directional featurest printing should work.
ASKER
tried that, no dice.
Does the 1022 have a web interface? If so , can you view it from the remote workstation? What if you create a new printer to the tcp/ip port and select the generic text only printer driver? Will that print a test page at least? If not, then I would say firewall issues ... anything like Norton or Mcafee on the remote workstation?
ASKER
nope, workstations are clean. I cannot access the web interface from a remote subnet, but I can ping the printer.
ASKER CERTIFIED SOLUTION
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