What is good free remote support softwares for my clients

Hello -

I'm interested in finding out the best free secure remote support software I can use when customers call me for PC, network and/or server support.
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Jaime CamposAsked:
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SupportonthespotCommented:
www.logmein.com

Perfect FREE remote support for unlimited devices
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luc_roySystem AdminCommented:
For Freeware check this link out
http://www.freedownloadscenter.com/Search/remote_control.html

But microsoft provides Remote Desktop is free and easy to use.

the ones most people use cost money

CA E-Health
GotoMyPC
LogMeIn
LanDesk
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SupportonthespotCommented:
www.logmein.com is completely free provided you only want to use it for remote connectivity from any internet connected pc.

Remote desktop is only for internal systems or Terminal Server.

you do have the option of paying for logmein pro which monitors services etc.

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Jaime CamposAuthor Commented:
How secure is logmein?
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SupportonthespotCommented:
I use it to support over 300 clients

You have to logon to the website using a secure password then every device you connect to has either an access code or uses your inbuilt domain authentication.

The traffic is also encrypted.

Its a well known industry tool
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luc_roySystem AdminCommented:
Logmein is only free for non commercial use.
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SupportonthespotCommented:
Sorry I do not agree. I use logmein to support many clients and can use unlimited logmein free in a commercial environment.

If you go to their website and use the what product is right for me wizard and state your a business user and want to remotely access pc and mac machines it recomends both pro and free versions

I also have a workin relationship with an account manager at logmein and fully explained my business requirements. I purchased logmein central and a few pro licences just for extra monitoring features. This is how they make their money but the free version really is free for commercial use
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SupportonthespotCommented:
Actually not wanting to get into a debate about this I did missread the wizard. And it does not state what i said but upon contacting logmein directly it was their recomendation that i use free versions for my clients that do not need extra features. It may be that they don't advertise it or I honestly may be completely wrong appologies for sounding harsh I have had a rough day
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luc_roySystem AdminCommented:
I guess what must have threw me was the "Non-commercial use only" on the bottom of the LogMeIn screen on the desktop application.
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