Trying to configure default printer settings for 32 bit clients from 64 bit Windows print server.

Our print server WAS a Windows Server 2003 R2 32 bit machine. We have since migrated printer shares to a new Windows Server 2003 R2 64 bit machine. All of the drivers have been installed and our 32 bit clients can print through the new server. The problem is that at least for one printer in particular, we are unable to set print defaults on the printer driver from the print server.

The goal is to be able to set print defaults so that when the printer share is added to a 32 bit client, the defaults are set correctly. Currently, I can change the 64 bit printer defaults but this has no effect on our 32 bit clients. I know there is a trick about making sure that the print driver names match but I believe ours do. I don't see this having an effect on the printer defaults carrying over. I have attached a screen shot of our print driver listing. The printer in question is the Toshiba using the PCL6 driver.

How can I configure the default printer settings for our 32 bit Windows XP workstations on the 64 bit Windows Server 2003 box?
print-drivers.jpg
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tomjohansonAsked:
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swallerCommented:
So you are saying that when you click properties for the toshiba "Intel" driver and then apply any changes, they don't actually save?

Technigogo Technology Services
Austin, Texas
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tomjohansonAuthor Commented:
In the graphic above, if I were to click properties on the Intel driver, it would pull up driver properties but not printer settings.
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Davis McCarnOwnerCommented:
The first gotcha in this scenario is that the 32 and 64 bit drivers have to be an exact version match on everybody, down to the last digit. Do they?
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gheistCommented:
Alternate no-gotcha is to use PPD files at least for Xerox.
PostScript drivers - the simpler the better have unified options format.
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tomjohansonAuthor Commented:
@gheist: The Xerox printer is not the problem.  Only the Toshiba's PCL6 driver.

@DavisMcCarn: The driver dll files have the same version numbers but the config dll files are different between the 64 and 32 bit.
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tomjohansonAuthor Commented:
@modus_operandi: Thank you for your assistance.
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gheistCommented:
Removing problem driver moves it away from eyes.
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Davis McCarnOwnerCommented:
Let's hope that doesn't become the cause!
All the Toshiba's I have worked with have an option to read the config from the printer, meaning it automatically pouplates the sorter, duplexer, binder, or any other add-ons.  Does that function work from a 32 bit client?
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tomjohansonAuthor Commented:
@DavisMcCarn: Yes, that does work from the client.  Does that mean there is a way to set the printer defaults from the printer itself?
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gheistCommented:
There is a way BUT it becomes slow with many clients.
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tomjohansonAuthor Commented:
Okay, right now I am only in the testing phase so it would be an opportune time to test such a solution.

At the moments all of my client systems with the exception of a handful of testing machines are using our old 32 bit server to print from.  We are going to migrate all clients to the new 64 bit server once we get this issue resolved.
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Davis McCarnOwnerCommented:
Yes; what happens if you set the configuration in the printers we interface?
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Davis McCarnOwnerCommented:
web
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tomjohansonAuthor Commented:
I'm trying to set the printer so that the default print mode will print documents in black and white instead of color and I'm not seeing that as an option in the web interface on the actual printer.
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tomjohansonAuthor Commented:
I can set that for the default output for copies, but not for the printer.  I guess it expects the print driver to pass that information.
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Davis McCarnOwnerCommented:
Have you thought of trying an HP PCL6 driver?  The HP 4100 ought to be built-in and should work fine, excepting the drawer options and a binder if you have one.
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tomjohansonAuthor Commented:
HP? This is about a Toshiba printer. I don't understand how an HP driver is going to help me.
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Davis McCarnOwnerCommented:
PCL is a job control language created by HP and Toshiba is emulating that.  Your problem is almost undoubtedly a driver mismatch problem between the 32 bit client and the 64 bit server.  Trying or using an HP driver which is built-in to all of the systems would let you 1)confirm the mismatch as the problem and 2) possibly provide the easiest solution; especially since you want to disable color for most printing.
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tomjohansonAuthor Commented:
Okay, I see what you mean.  The problem would be what you previously pointed out.  We do have additional paper drawers and a sorting unit with stapling and hole punch.  So I'm assuming all clients using the hp driver would lose that functionality.
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Davis McCarnOwnerCommented:
Try it on one system as a test.  If it works, the problem is in Toshiba's stuff.  If it doesn't, the finger points to M$ (MicroSoft).
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tomjohansonAuthor Commented:
It seems the problem was the driver.  I was able to use a generic Toshiba driver that covers several models.  It isn't as elegant as the specific driver for our printer but it provides the same functionality.  The only problem that remains is how to convince the staff to use it.  :)

Thanks for all your help.
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Davis McCarnOwnerCommented:
Since I fundamentally gave him the same solution, " Have you thought of trying an HP PCL6 driver?  The HP 4100 ought to be built-in and should work fine, excepting the drawer options and a binder if you have one." and followed up on it when asked, I object.
I'll be fine if it is with points not refunded.
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tomjohansonAuthor Commented:
This comment came closest to the actual solution even though it was the Toshiba technician who happened to stop by for an unrelated issue that pointed me in the direction of the actual solution.
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