Link to home
Start Free TrialLog in
Avatar of Scott Thompson
Scott ThompsonFlag for United States of America

asked on

Adobe Flash Player reboots computer

Okay, before hand I had posted that my WIndows 7 computer would reboot when I was 'warm' swapping hard drives, but now I realize that I might have been wrong.  Going to the following website http://www.weather.com/weather/map/interactive/ and zooming in on Iowa reboots my computer!  I started up the computer and tried it again and got the same result, a reboot computer!  It doesn't crash Internet Explorer, or freeze, the system just shuts itself off back to the BIOS screen!  Any ideas?
Avatar of 2Cs
2Cs
Flag of United Kingdom of Great Britain and Northern Ireland image

I am not quite sure what you are trying to do, are you trying to find out if you can hot swap your drives?
Your pc might be shutting down because of a blue screen 
right-click on computer > properties > Advanced System Settings > Advanced > Start Up and recovery > Settings and untick Automatically Restart in the the System Failure section.

The mindump files (the files which are written in case your computer gives a blue screen) are in :

C:\Windows\Minidump and you can analyse the files with WinDbg
Guide
Tools
or 
Blue Screen View
You can also view the eventual error/s within Event Viewer under Custom views > Administrative Events
Avatar of Scott Thompson

ASKER

Here's the problem.  I don't get a BSOD at all, it just shuts off and restarts.  Anytime that I have something Flash based up.  I just tried watching a video on YouTube and it rebooted. I've got BlueScreenView and it doesn't show any minidumps.
Have you checked the eventlogs for your PC?
what version of Flash are you using?
What browser?
Have you tried Adobes process for removing Flash compeletely inculding registry keys and reinstalling?
Have you tried using another browser to view this in?
I have tried uninstalling and re-installing Flash to no avail.  I'm going to include the Windows System logs; perhaps someone can figure it out?  Thank you in advance for your help.
ASKER CERTIFIED SOLUTION
Avatar of _3mp3ror_
_3mp3ror_
Flag of Thailand image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I have the latest video (chipset) drivers from the BIOSTAR website.  I don't know if I should get the latest drivers from ATI or not.  My motherboard is a BIOSTAR TA790GX A3+, and the video driver is ATI Radeon HD 3300 (8/17/2009, driver version 8.632.1.2000).  I'm going to download the newest drivers from ATI, which seem to have came out just a couple days ago (4/28/2010).  Ironically, the Reference shortcut you gave me 3mp3ror talks about my exact motherboard and the issue!  Crossing my fingers!  They also mentioned about shutting off the G.P.U. (Green Power Utility) in the BIOS.  I'll try the video card update first and see what happens.
Apparently, it was the video card drivers!  For anyone who has a BIOSTAR TA790GX A3+, update the video drivers from ATI, and this will solve the problem.
Apparently, it was the video card drivers!  For anyone who has a BIOSTAR TA790GX A3+, update the video drivers from ATI, and this will solve the problem.