Cisco Anyconnect VPN Client vpnapi.dll failed to register

I am trying to install the vpn anyconnect client onto a laptop running XP SP3,
I get the following error during the installation:
Event Type:        Error
Event Source:    MsiInstaller
Event Category:                None
Event ID:              11904
Date:                     4/22/2010
Time:                     7:46:07 AM
User:                     domain\
Computer:          Laptop
Description:
Product: Cisco AnyConnect VPN Client -- Error 1904. Module C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnapi.dll failed to register.  HRESULT -2147221164.  Contact your support personnel.

I have tried registering the dll without any errors, and can't seem to find much on this issue on the net.

I would greatly appreciate any assistance on this issue.

Thanks in advance.
talystAsked:
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johnb6767Commented:
XP Pro/Home?
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talystAuthor Commented:
XP pro
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johnb6767Commented:
Ive had a few instances where the file wasnt actually present in the above path.... Guessing thats not the case?

Sorry, have to ask......
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johnb6767Commented:
Was there a previous install of an earlier VPN client on this machine? Any services disabled that might be interfering?
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johnb6767Commented:
And do you have the latest Windows Installer?
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talystAuthor Commented:
There was an previous version installed, when the device connected to our vpn, it attempted to update and this is where it failed.  I have tried manually installing, cleaning any instance of cisco in the registry and program files directory with no success.  As for the windows installer, it has ver 3.1 installed.
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johnb6767Commented:
I think you might have some remnants remaining......

Is there a log file that it creates? Cant remember if it does by default.....
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johnb6767Commented:
As an FYI, in case you havent seen this.....

How to Uninstall Manually and Upgrade the Cisco VPN Client 3.5 and Later for Windows 2000, Windows XP and Windows Vista
http://www.cisco.com/en/US/products/sw/secursw/ps2308/products_tech_note09186a0080094b7f.shtml
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