VPN Error 800 Windows 7

Hi,

I have a client getting error 800 when attempting to connect to VPN. Other users are able to connect to VPN just fine.

In the error log, I was able to find that it is mapping error 807 instead of 651. However, he is having error 800 displayed. No where in the log can I find error 800.
DtdileoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ranhellCommented:
0
DtdileoAuthor Commented:
I'll give the employee a call today and get to work testing that out.
0
DtdileoAuthor Commented:
Got it displaying error 807 now. One error down, another to go, aparantly. ANybody have any ideas?
0
Introducing the "443 Security Simplified" Podcast

This new podcast puts you inside the minds of leading white-hat hackers and security researchers. Hosts Marc Laliberte and Corey Nachreiner turn complex security concepts into easily understood and actionable insights on the latest cyber security headlines and trends.

ranhellCommented:
Could be a firewall port restriction problem
1.    Check with your ISP and ensure that the needed ports are not blocked; you can also take this computer to some other network to see if it works.
2.    Run the following command in an elevated command prompt to disable Windows Firewall and check the issue:
Netsh advfirewall set allprofiles state off
Note: you can turn back on with the command “Netsh advfirewall set allprofiles state on”.
3.    Add a firewall rule for the port 1723:
Add or Edit Firewall Rule
Firewall Rule Wizard: Scope Page
4.    If you have installed some other security software (firewall, anti-virus, anti-spyware, etc.) on the computers, please also temporarily disable or remove it and check if it works; you cal also create a rule to allow the ports to have a try.
5.    Please boot the computers to clean boot and check if there are any conflicts:

Finally check this post
http://www.experts-exchange.com/Software/System_Utilities/Remote_Access/VPN/Q_22979129.html
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
DtdileoAuthor Commented:
I have disabled McAfee's Firewall as well as put the computer in DMZ mode in the AT&T Router to verify that thats not an issue.

Could it still be the windows firewall?
0
QlemoBatchelor, Developer and EE Topic AdvisorCommented:
You have running two firewalls on the same PC?
0
DtdileoAuthor Commented:
No. One is on the router, one is on the PC itself.
0
QlemoBatchelor, Developer and EE Topic AdvisorCommented:
You are talking about McAfee and Windows Firewall, that confuses me.
0
DtdileoAuthor Commented:
Thanks!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.