Skipped files in Backup Exec

Customer is running Win2003 server as PDC and Backup Exec 12. Today the log shows 5 skipped files. Have tried to figure out what they are, and there seems to be some indications that they are related to some malware. Then anti-virus software reports the files as locked. Would like any comments. All files seeme to have a size of 0 bytes (in Win Explorer). The log shows:

Backup- C: The item C:\WINDOWS\system32\h323log.txt in use - skipped.
The item C:\WINDOWS\system32\spool\PRINTERS\FP00057.SHD in use - skipped.
The item C:\WINDOWS\system32\spool\PRINTERS\FP00057.SPL in use - skipped.
The item C:\WINDOWS\system32\spool\PRINTERS\FP00058.SHD in use - skipped.
The item C:\WINDOWS\system32\spool\PRINTERS\FP00058.SPL in use - skipped.

The h323log.txt is locked by scvhost.exe, while the others are locked by spoolsv
Any recommendations?

-Olaf-
Olaf BerliOwnerAsked:
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hutnorCommented:
so you want them included in backup?

use/enable VSS when doing backups if it not already
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WindowsITAdminCommented:
Hi.
To delete the files in  C:\WINDOWS\system32\spool\PRINTERS stop the spooler service, delte them and then start the service again.
You can use Process Monitor http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx to see what process is locking the txt file.

Hope this helps.
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Olaf BerliOwnerAuthor Commented:
hutnor: No, no need to include them in the backup. We are in the process of excluding unneeded files from the backup. These files have not been reported as 'in use' before, and I wanted to check what they are. Question: What is VSS?

WindowsITAdmin: Files in spool directory are deleted. Thanks. Guess they were left-over print jobs.

Remaining question: what is the C:\WINDOWS\system32\h323log.txt - locked by svchost.exe?
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KyoshCommented:
The items under spool\PRINTERS are documents waiting to be printed, they get deleted as soon as the document is printed.

h323log.txt is most likely harmless and can be overlooked.

If you would like you could try to use unlocker http://ccollomb.free.fr/unlocker/ to unlock h323log.txt and watch the content, most likely it would be empty and as such harmless.
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WindowsITAdminCommented:
Hi.
This file is associated with the Telefony Service (TapiSrv) and is not a virus. You can try to delete it if you stop that service but is not necessary to backup it because it's only a log. You can exclude it from the backup.

Hope this helps.
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