I had a distibution list called finance which had two members. The email address was email@example.com
We do have an Accounts security group, but members didn't want unnecessary external emails, so set up this distribution list and did not have email enabled on the accounts group.
One of the two people is not getting external mail.
So, what have I done so far:
Put only that person in the group; still no good.
Added a third person, they get mail, so does the original person, but not the culprit.
Okay, so I deleted the dist group, created a new one called accounting; still going to firstname.lastname@example.org. Still no good.
I wondered if it was something to do with the fact that accounts exists in the domain.
So, finally, I deleted the dist group, enabled email on the accounts depts and sent yet another test from external.
Three out of four people in accounts get the mail, but still not the culprit.
I've looked at her rules, her profile, her groups, her desk!!!!!
What in heavens sake is stopping her getting external emails. Please help