Re: Delete/Recreate Damaged Excjh 2003 Mailbox

I have a Exchange 2003 Mailbox with some kind of corruption. The Mailbox is over 17GB in size. The only backup I have is a PST by exporting; I made last night it  looks ok.
The user uses Entourage Mac 2004 and cannot access the mailbox for the past 3 weeks. It is accessible via OWA and Outlook on a PC. I wanted to delete the mailbox and then recreate an empty one for the user and import from the PST. Does that make sense. I do not have a trusted tape backup.
drosen9wAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

DCMBSCommented:
If it works OK in OWA and Outlook I would say this is an Entourage issue.  17 GB is a lot of email and Entourage will cache this on the local machine.  Check for Disk space issues on the local machine.  Try reducing the size of the mailbox and see if it works.  Try uninstalling and reinstalling entourage or test on a different PC.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Jamie McKillopIT ManagerCommented:
Hello,

How many items are in the mailbox? Entourage 2004 has a limit of about 2 millions items in its database. It sounds like you have either exeeded the limit or you have a corrupt Entourage database. If you are over the limit, you will need to clear some items out of the mailbox. If it is a corrupt database, delete and recreate the profile in Entourage.

JJ
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.