Can't create a new offline address book (OAB) in Exchange 2010


We have an Exchange 2003 organisation, with one mailbox-server and one OWA-server.
Recently i added a new server with Exchange 2010. I followed als the guidelines as i was supposed to do (domainprep, forestprep,...).
This works with the new Exchange server: moving mailboxes,creating new mailboxes,client access,...

The only part that doens't work is the offline address book. From the EMC i don't see the Exchange 2003 offline address books. When i try to create a new offline address book in the EMC i receive the following error:

Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:00


Active Directory operation failed on This error is not retriable. Additional information: Access is denied.
Active directory response: 00000005: SecErr: DSID-031521D0, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

The user has insufficient access rights.

Exchange Management Shell command attempted:
new-OfflineAddressBook -Name 'Test' -Server 'ISB-EXC-001' -AddressLists '\' -PublicFolderDistributionEnabled $true -VirtualDirectories 'ISB-EXC-001\OAB (Default Web Site)'

Elapsed Time: 00:00:00

From the EMC i also can't view the global address lists. I suspect there are some public folder rights which aren't configured correct, but I can't find on which level.

please help me out, thanks in advance!

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Antonio VargasMicrosoft Senior Cloud ConsultantCommented:
Hi. You dont need to create a new offline address book. All you need to do is change the generation server of your existing OAB. Go to the EMC of 2010->organization configuration->OAB and change the generation server to the 2010 mailbox server. Also in the transition, and regarding the public folders, you need to change the hierarquie to 2010. Here you have two excelent links to follow the transition steps from 2003 to 2010:

i have done it serveral times and with no problem at all. My tip to you is to have all public folders and OAB infra-estructure upgraded before making a mass move of mailboxes to 2010. This will allow you to evitate replication errors on the outlook clients.
ISBNETAuthor Commented:

after another setup /preparead all the address books appeared, and now i could indeed rehome the OAB's.

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