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Windows Server 2003 stuck on Preparing Network Connections

I have a file and print sharing server that gets stuck on Preparing Network Connections whenever I boot it up and does not give me a login window. However, all network resources, which includes shared drives and printers are working. If it werent for the problem mentioned above, I would not have any indication there was something wrong with the server. I attempt to connect to it remotely and I get an error that shows that the system is not available. Also, the backups are not running. Because of the data I have in that system, I want to be especially careful so I decided to get some help before I do anything. Any suggestions?
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rxmijares
Asked:
rxmijares
2 Solutions
 
Alexey KomarovChief Project EngineerCommented:
Hi,
can you see any error in the eventviewer?
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WindowsITAdminCommented:
Hi.
Well the first thing i suggest you to do is pass a hardware test, depend on your computer hardware the manufacturer give you some tests (HP, Dell, etc...).
If they don't find any problems you can try to reinstall the network connections and to update the drivers.

Hope this helps.
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rxmijaresAuthor Commented:
I cant log into it. I havent tried going into safe mode yet. Since it is business hours I will have to wait until tonight. I also tried logging in remotely but it is not responding.
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Alexey KomarovChief Project EngineerCommented:

Try to start from your workstation under the rights the domain admin "computer managment snapin" and to be connected by it to a server on a network.
If not connect try safe mode.
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rxmijaresAuthor Commented:
Good idea Alex, but unfortunately, I cant connect to the server with the console. I dont think that the server remote server is running. I will have to pause on this ticket and log into it tonight in Safe mode.
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Nenad RajsicCommented:
Preparing Network Connections screen problem can be caused by an incorrectly configured DNS. It's hard to say without being there but that’s something to think about if you can't find any other solution. If your server is HP try running HP's test tool and see if you get any errors
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rxmijaresAuthor Commented:
In safe mode I found to errors. the first pointed to a printer spooler problem. I disabled the automatic start of the print spooler and tried rebooting. The system still didnt come up. In safe mode again, I found the second error message. This time it showed that the Symantec Antivirus was not starting. I disabled the services for Symantec and rebooted. The system came up with no problems. I uninstalled Symantec, rebooted and installed again and the system is running normally.
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