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0x80070420 error

trying to do windows updates on a server 2003 r2 Standard x64 edition service pack 2 and I am getting 0x80070420 error.

any suggestions
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spars
Asked:
spars
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5 Solutions
 
rsoly777Commented:
Spars,
This problem may occur if the Windows Update service has stopped during the installation process.

Close any Windows Update or Microsoft Update browser windows.
Click Start , click Run, type command prompt in the Open box, and then click OK.
At the command prompt, type the following commands. Press ENTER after each command.
net stop wuauserv

net start wuauserv

exit
Try to install the updates again.
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sparsAuthor Commented:
I typed command prompt in the open box.  an error returned windows cannot find "command" make sure you typed the name correctly then try again
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rsoly777Commented:
type cmd
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sparsAuthor Commented:
ran netr stop wuauser>

recieved message the requested pause, continue, or stop is not valid for this service
more help is availabe by typing  net helpmsg 2191
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rsoly777Commented:
should be net stop wuauser
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sparsAuthor Commented:
I did.
 just typed it in wrong when i responded back to you
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sparsAuthor Commented:
re-entered the command net stop wuauser
sytem error 1060 has occurred
the specified service does not exist as installed service
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sparsAuthor Commented:
re-entered the command net stop wuauserv
recieved message the requested pause, continue, or stop is not valid for this service
more help is availabe by typing  net helpmsg 2191
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rsoly777Commented:
You could follow this article and re-install windows update client on your PC
http://support.microsoft.com/kb/949104
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