0x80070420 error

trying to do windows updates on a server 2003 r2 Standard x64 edition service pack 2 and I am getting 0x80070420 error.

any suggestions
sparsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rsoly777Commented:
Spars,
This problem may occur if the Windows Update service has stopped during the installation process.

Close any Windows Update or Microsoft Update browser windows.
Click Start , click Run, type command prompt in the Open box, and then click OK.
At the command prompt, type the following commands. Press ENTER after each command.
net stop wuauserv

net start wuauserv

exit
Try to install the updates again.
Back to the top
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
sparsAuthor Commented:
I typed command prompt in the open box.  an error returned windows cannot find "command" make sure you typed the name correctly then try again
0
rsoly777Commented:
type cmd
0
Acronis True Image 2019 just released!

Create a reliable backup. Make sure you always have dependable copies of your data so you can restore your entire system or individual files.

sparsAuthor Commented:
ran netr stop wuauser>

recieved message the requested pause, continue, or stop is not valid for this service
more help is availabe by typing  net helpmsg 2191
0
rsoly777Commented:
should be net stop wuauser
0
sparsAuthor Commented:
I did.
 just typed it in wrong when i responded back to you
0
sparsAuthor Commented:
re-entered the command net stop wuauser
sytem error 1060 has occurred
the specified service does not exist as installed service
0
sparsAuthor Commented:
re-entered the command net stop wuauserv
recieved message the requested pause, continue, or stop is not valid for this service
more help is availabe by typing  net helpmsg 2191
0
rsoly777Commented:
You could follow this article and re-install windows update client on your PC
http://support.microsoft.com/kb/949104
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2003

From novice to tech pro — start learning today.