Quarkxpress files shared over the network aren't associated

Quarkxpress files no longer seem to be associated with Quarkxpress on my Mac...but only if they are on networked shares for some reason. Files stored locally can be clicked on directly and opened, but anything not stored locally brings up the message box telling me the file does not have an application associated with it. Worse yet, when I try to associate an application to it (through File>Get Info>Open With:>Other), the icon for Quarkxpress is grayed out and I am unable to select it.

Unfortunately there have been no recent hardware/software/network changes I am aware of that I can attribute the problem to. Suggestions please?
LVL 3
OAC TechnologyProfessional NerdsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

strungCommented:
What happens if you first copy the file from the network share to your hard drive?
0
mguentherCommented:
Hi DataDudes,

do the QuarkXPress files contain a file extension? Correct is .qxp for newer QuarkXPres files or .qxt for templates. When you add these, do they open?

I assume you are using a server file system that doesn't support resources forks, the method Macs use to identify a file if there's no extension.

So either use extensions or a file system with Mac support.

Regards
Matthias
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
OAC TechnologyProfessional NerdsAuthor Commented:
strung:
File copied from network share on to the desktop has the same behavior, making this even more confusing.

mquenther:
The files do not have an extension. I added the .qxt extension to one of the files, and it automatically associated it with Quarkxpress. The other odd thing about it is this shared folder is hosted on another Mac, so the resource forks should be there. My next step is to figure out why they aren't there I'm guessing.

Any other thoughts? About the only thing I can think of now would be to write a script that would go through and add the extension to any file that doesn't have one (right now it appears that all oher file types have extensions on them, i.e. pdf, etc...).
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

strungCommented:
Just to clarify, are you saying that once you added the extension, the file would open?

Check and see what format the network drive is in.  Even if the drive is on another Mac, if it is not the boot drive it could be formatted as a Windows drive (either FAT32 or NTFS).
0
mguentherCommented:
Hi DataDudes,

please make sure you add .qxp (not T) if these are documents and not templates.

The other idea is that you drag the files onto the QuarkXPress icon on the dock using the "force" shortcut (= hold command+option while dragging the document onto the app icon).

Matthias
0
OAC TechnologyProfessional NerdsAuthor Commented:
New addition to this:

The server I am trying to connect to is using CIFS. I am getting conflicting opinions on how well CIFS tranfers resource forks. I'm not sure if  that helps anyone solve the issue, but I thought it might be important.
0
mguentherCommented:
Ok, yes, very important info.

What's the server OS and the client OS please?

Are you sure nobody tried to copy files from within the server and/or accidently removed these "annoying" ._* files (which contain the resource fork)?
0
OAC TechnologyProfessional NerdsAuthor Commented:
This one has been solved. Thanks to both of you for your guidance.

The final solution:

The files were being shared with SMB/CIFS, which for some reason was not passing the resource forks (it is supposed to, but perhaps it's an old version). I was able to see the resource forks on the source computer, but not from the destination computer. Changed to Mac's AFS file sharing, which allowed the resource forks to be passed, and files now know what they should be opened with.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Page Layout Software

From novice to tech pro — start learning today.