redrp
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Remove one skill from a group of agents
Hello experts,
I have a rather lengthy list of agents that need one particular skill removed from their profiles. For some reason the Skill list function gives me a VB script error for that particular skill. I have *SOME* experience with scripting within CMS but I need the rest of the agents profiles to be intact. Is there any way to do this?
Thanks,
John
I have a rather lengthy list of agents that need one particular skill removed from their profiles. For some reason the Skill list function gives me a VB script error for that particular skill. I have *SOME* experience with scripting within CMS but I need the rest of the agents profiles to be intact. Is there any way to do this?
Thanks,
John
Are you talking about cisco uccx/IPCC ??
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