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fxs port not working

Hi there,
I've a 2611 XM router with an FXS card and FXO card each. FXS seems not to be working..When I plug in, no dialtone..If I do show voice-port summary, then it recognizes the port in on-hook state. However, if i lift the reciever which should change the state to off-hook, it doesnt happen and there is no dial-tone; state is still on-hook ... I've reinserted the voice module card in and swapped the slots of fxo and fxs but still the same ... Do I need to configure something in voice-port to enable dialtone or it should be automatic as soon as i plug in the phone ? Is it possible tht the fxs might be faulty but then the router recognizes it in voice-port summary command...

thanks ...
Nabeel

greg ward

if you do a show inv do you see any dsp modules?
Have you set up a .T dial peer for the fxo port ?
Greg

nabeel92

ASKER

yes i can see the 2 fxs ports in show inv ... whats the point in setting .T dial peer for FXO port with detecting a tone in FXS port ?

greg ward

the show inv has to show dsp

NAME: "DSP Module Slot 1", DESCR: "Packet Voice DSP Module Slot 1"
PID: Packet Voice DSP Module Slot 1, VID: , SN:
NAME: "DSP Module 1", DESCR: "Packet Voice DSP Module with 1 C549 DSPs"
PID: Packet Voice DSP Module with 1 C549 DSPs, VID: 2.2, SN: ICP043902KS
without a dsp module the router cant handle sound.

Greg

nabeel92

ASKER

I have the show diag command supported on my platform ... output given below

Slot 1:
4 PORT Voice PM for C2600 Port adapter
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware revision 1.1 Board revision H0
Serial number 26337601 Part number 800-02491-02
FRU Part Number: NM-2V=

Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 65 01 01 01 91 E1 41 50 09 BB 02 00 00 00 00
0x30: 88 00 00 00 01 08 13 17 FF FF FF FF FF FF FF FF

VIC Slot 0:
FXS Voice daughter card (2 port)
Hardware revision 1.1 Board revision B0
Serial number 24379260 Part number 800-02493-04
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 0E 01 01 01 73 FF 7C 50 09 BD 04 00 00 00 00
0x30: 58 00 00 00 01 01 13 01 FF FF FF FF FF FF FF FF

VIC Slot 1:
FXO Voice daughter card (2 port)
Hardware revision 1.1 Board revision C0
Serial number 10249899 Part number 800-02495-01
Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 0D 01 01 00 9C 66 AB 50 09 BF 01 00 00 00 00
0x30: 60 00 00 00 98 10 02 01 FF FF FF FF FF FF FF FF

Then, if i do show voice port summary

Router#show voice port summary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
====== == ========== ===== ==== ======== ======== ==
1/0/0 -- fxs-ls up dorm on-hook idle y
1/0/1 -- fxs-ls up dorm on-hook idle y
1/1/0 -- fxo-gs up dorm idle on-hook y
1/1/1 -- fxo-gs up dorm idle on-hook y

also, the fxo line works fine coz i can terminate my pstn line into fxo and use it as a gateway for pstn calls ... its just the fxs ...

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greg ward

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nabeel92

ASKER

I configured it exactly the same as you suggested. Given below is my output for show voice dsp

Router#sh voice dsp

DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT PACK COUNT

==== === == ======== ======= ===== ======= === == ========= == ===== ===========
=
C542 001 01 g711ulaw 3.4.55 IDLE idle 0 0 1/0/0 NA 0 542/54
7
C542 002 01 g711ulaw 3.4.55 IDLE idle 0 0 1/0/1 NA 0 535/53
2
C542 003 01 g711ulaw 3.4.55 IDLE idle 0 0 1/1/0 NA 0 541/55
2
C542 004 01 g711ulaw 3.4.55 IDLE idle 0 0 1/1/1 NA 0 535/53
2

Given below is an output of show version ..

Router#sh version
Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-IS-M), Version 12.2(32), RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2005 by cisco Systems, Inc.
Compiled Fri 02-Dec-05 22:16 by
Image text-base: 0x8000808C, data-base: 0x8111C164

ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)

Router uptime is 5 minutes
System returned to ROM by power-on
System image file is "flash:c2600-is-mz.122-32.bin"

cisco 2611XM (MPC860P) processor (revision 0x100) with 56320K/9216K bytes of mem
ory.
Processor board ID JAD06370FTN (1097025025)
M860 processor: part number 0, mask 49
Bridging software.
X.25 software, Version 3.0.0.
2 FastEthernet/IEEE 802.3 interface(s)
2 Voice FXO interface(s)
2 Voice FXS interface(s)
32K bytes of non-volatile configuration memory.
32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

I'm not even sure if running config or IOS version has anything to do with fxs port not being able to generate dialtone..shudnt it be a hardware generated function ?

SOLUTION

greg ward

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nabeel92

ASKER

ive given it to the reseller and hoping they wud return back to me with what is wrong ?