Cisco Extension Mobility Call History
Anyone know if there is a way to get a users Call History to move with them when they change phones using Extension Mobility with Cisco CUCM 7 or later.
Seems the history stays with the phone, can be cleared on logout for privacy. I thought I had seen something about History being stored on the server but cannot find that now.
Seems the history stays with the phone, can be cleared on logout for privacy. I thought I had seen something about History being stored on the server but cannot find that now.
ASKER
Possibly I'll look into that, thanks, but I was thinking more about full CUCM rather than CUCME - any ideas on that ?
I will check - I know the default is to log the history against the device (at least with the old approach of device based licensing).
ASKER
Yes I'll look into this further
ASKER
Don't think it can be done
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ASKER
Thanks - do you have any reference to that ?
I was at a technical summit where Cisco was in attendance and was told verbally that this was the case by a member of the product development team, but I will ask them if there is a written reference.
"To instruct IP phones in Cisco Unified CME to send requests for authorization to a particular authentication server and include the specified credential in the requests, use the url authentication command in telephony-service configuration mode. To return to default, use the no form of this command"
url authentication url-address application-name password
The URL address for the authentication server in Cisco Unified CME is: http://CME IP Address/CCMCIP/authenticat
This command was integrated into Cisco IOS Release 12.4(20)T with CME 7.0
Usage Guidelines
This command specifies to which authentication server an IP phone in Cisco Unified CME must send requests for authorization and what credential to send in the request.
For Extension Mobility, use this command to instruct Extension Mobility phones to send an HTTP GET/POST to request authorization from the Cisco Unified CME authentication server before clearing call history when a user logs out.
To use the authentication server in Cisco Unified CME 4.3 and later versions to authorize requests for applications other than Extension Mobility, you must also configure the authentication credential command in telephony-service configuration mode.
Related Commands:
authentication credential - Stores credentials in the database for the Cisco Unified CME authentication server.
keep call-history - Disables Automatic Clear Call History for Extension Mobility in Cisco Unified CME.