I have a user who we are having issues synchronising his enterprise blackberry. I have gone through various trouble shooting with o2/ blackberry support and it points to a corrupted mailbox.
This particular user has quite a large mailbox at about 6GB. All other users in the network have no problems with their blackberries.
Therefore I want to know what the best way in exchange of migrating a users account to a new one. Therefore I will set up a new user in active directory, and I want all email address for this user to be delivered to that account (he has various aliases on different domains).
Is the best thing to do is just export all his email to a PST file and then re-import this into the new account? Then how would I reassign the email addresses to the new account?
This actual user users a Mac, so I don't have to worry too much about the actual settings on the desktop because all they actually use is the email (via entourage).
Any help appreciated.