SBS 2008 with Outlook 2007 OAB problems

Firstly...the problem described below does not happen with Outlook2003.  It is just Outlook2007 clients experiencing the problem.

I have Outlook2007 clients connected externally to the server and they can send and receive emails without problem.  They connect using remote.domain.com which is a 3rd party certificate from godaddy pointing to the Exchange server on sbs2008.  They all use exchange cache mode...

The error the Outlook2007 client receives is:


21:33:56 Microsoft Exchange offline address book
21:33:56                  Not downloading Offline address book files.  A server (URL) could not be located.
21:33:56         0X8004010F

Any help what is causing this?
martinmcginleyAsked:
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Jian An LimSolutions ArchitectCommented:
this is because outlook 2003 use public folder to connect to offline address book, outlook 2007 pick these information from autodiscover.dom.com

the best is to do a test email autoconfiguration
you will find configure to talk to certain URL and all will be fail.
Cris HannaSr IT Support EngineerCommented:
martinmcginleyAuthor Commented:
can the offline address book for outlook2007 be created without the autodiscover service?
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Cris HannaSr IT Support EngineerCommented:
I think there will be issues for those users who are connecting by Outlook Anywhere when not connected to the LAN
martinmcginleyAuthor Commented:
auto discover is already turned off for other reasons.  I am just looking to get the outlook2007 clients connected to the OAB - if it is possible
Cris HannaSr IT Support EngineerCommented:
You can take a look here and see if by chance this is affecting you as well.  http://www.confusedamused.com/notebook/oab-never-downloads-for-outlook-2007-clients-with-exchange-2007-on-server-2008/
 

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martinmcginleyAuthor Commented:
thanks
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