I am trying to restore a Dell XPS-410 desktop. The unit has a WD2500JX Caviar SE H/D on SATA0 and a Dell HL-DT-ST DVD+-RW GSA-H31N DVD-RW drive on SATA1. These are the only SATA devices installed.
The unit will not boot to UBCD 4.1.1 -- the UBCD menu appears but is unusable. I expect this is the well known problem with using USB keyboards and pointing devices with UBCD.
The unit will also not boot to the latest Western Digital DLG diags CD -- the menu never appears at all.
It will boot to Knoppix and Knoppix sees and can access both drives.
I have twice now reinstalled WinXP Pro from the Dell WinXP install CD. Both times, the reinstallation proceeded flawlessly and ended at the default WinXP desktop. However, upon rebooting the unit it could not find a valid boot disk.
After the first reinstall of WinXP Pro, I pulled the H/D out and installed it in an external enclosure and ran the Windows-based WD DLG diags and the H/D passed with flying colors. I then zero-filled the drive and completed the second reinstall of WinXP Pro.
Both the H/D and the DVD-RW drive are recognized by the BIOS after the reinstalls. The boot order is set to try the DVD drive first and the H/D second.
I have also tried replacing the SATA cable -- no joy.
I'd be grateful for any help in figuring out what is preventing the unit from recognizing the boot drive after the reinstall.