SQL Server-CPU cycles

We are using Server 2008 with SQL server 2005.  Our Accting program is attached to the SQL server.  We installed a new program Budget Maestro that also uses the SQL server.  Accting is great, Budget Maestro is like moooolasssses.  The cpu usage only goes up to 7% + 1/2 RAM used.  But i noticed that the cpu cycles assigned to SQLserver are only 1-2 when runnig BM program and generating new reports.  They should be up at 40-50 per the BM tech.  is there anything you can do to prioritize the usage?
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Hi there,

The most likely issue of low CPU usage and slow performance is disk I/O bottleneck.
It is possible BM is running very large reports that require a lot of data off disk constantly - CPU waits idly at low usage for data to be collected off disk.
As from prioritising, sql server does not discriminate so you shouldn't have to do anything.
ctaufaAuthor Commented:
When the program is run locally on computer not thru the server, it runs fine.  It has oly slowed down since we move to the server version
Hi ctaufa,
I am Tier3 Support with Centage (the maker of Budget Maestro).  I do agree with cyberkiwi that it sounds like a disk I/O issue.  You don't write exactly what part of the software is experiencing the slowness but we have seen some aspects of the software, such as creating a new plan, be very slow on a SQL Server that has a RAID1 configuration.  It doesn't affect all areas of the product but some areas are very disk intensive and they can be slow on a SQL with RAID1.
If we can be of further assistance please contact our support department through the regular channels.


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Microsoft SQL Server 2005

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