One of our users has left and deleted all their email. I have been asked to restore it from a backup.
We backup the Storage Group daily, and have retrieved the March 2010 end of month backup tape.
I am trying to restore the backup into a RSG, so I can extract the mailbox, but i'm not having much luck.
Arcserve keeps failing with the error:
27/04/2010 10:51:26 AE9720 The database "London Mailbox Database" is not dismounted. To complete the restore, the database must be dismounted.
I cannot understand why I should need to dismount the live database in order to perform the restore.
Can anyone point me in the right direction?