Explorer errors when Copying/Moving files

Hi there,

2 of our desktops have started coming up with this error when trying to copy or move files 'Faulting application explorer.exe, version 6.0.2900.5512, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x0000a93b.'

I have tried reformating and reinstalling Windows XP but the errors are still appearing.  This has also started on a third machine although less frequently.  The machines are all new Dell Optiplex systems so hardware faults seem unlikely.  Does anyone know what might cause this?

Thanks for any help.

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SteveIT ManagerCommented:
Strange that the problem remains following a format

Are you running the latest service pack ?
Have you tried disabling the antivirus
replace the ram-module and try again.
robclarke41Author Commented:
I am on the latest service pack (SP3) although haven't tried disabling anti-virus.  I'm using a pretty standard ESET setup - how could this cause these errors?

I have tried replacing the RAM in all the machines but doesn't make any difference.
Acronis True Image 2019 just released!

Create a reliable backup. Make sure you always have dependable copies of your data so you can restore your entire system or individual files.

   I think please change the CD then check it, might be due to problem with CD .
robclarke41Author Commented:
I am also getting lots of the following in the system log:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
 to the user ADROOT\STEVE SID (S-1-5-21-2204025105-3487550374-1757802846-1313).  This security permission can be modified using the Component Services administrative tool.

and also this once:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Can anyone help here?
" have tried reformating and reinstalling Windows XP but the errors are still appearing"

Errors occur before or after you start installing apps?
and "0C0A3666-30C9-11D0-8F20-00805F2CD064" looks like it is the Machine Debug Manager. I disable it usually....
Memory needs to be replaced.
robclarke41Author Commented:
Its now happening on all machines so is definately not a hardware issue.

It looks like a possible bug with windows, to reproduce:

Open Windows explorer (either by pressing Windows key and E or opening My Computer and clicking the 'Folders' button.
Once here expand one of the network drives and select a folder from the left hand pane.
Now click 'Edit', and the error seems to happen about 60-70% of the time

I need to do some more testing but this may be a problem with XP SP3
robclarke41Author Commented:
Turned out to be ESET smartsecurity

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Windows XP

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