I'm trying to set up a small business phone system that adds call transferring and music on hold. There are two lines and five to eight phones. As far as I know, we don't need any Internet connection features - just the normal features of most analog systems but with call transferring within the building and quality sound music playing while callers are on hold.
Most analog systems providing music on hold that I've looked at seem cumbersome in one way or the other. So I'm considering a PBX system if it can be done reasonably inexpensively. I'm wondering if anyone can help me with these questions:
1. Can it be done by connecting to a standard analog or digital phone service? (For example, Verizon phone service)
2. Does everything plug into the standard analog phone receptacles or do we have to run new lines? or rewire the jacks?
3. Based on other postings, I'm considering the Avaya Partner ACS Rel 7.0 system. Can you tell if this system will do what I'm trying to do? (~8 telephones, 2 lines, music on hold, call transfer, no PC connection)
4. Do we need anything other than the PBX server and (~) 8 PBX phones?
Your help is greatly appreciated.