I have just deployed a 2801 CUCME at a remote location. All phones at the site are 7975 - some of these phones have 7916 expansion modules attached.
Everything went reasonably smooth with the deployment. However, when one of my usuers went to configure his speed dials he found that he could not configure any more than 42 speed dials on his phone. He has two attached 7616 modules on his phone. When I look at the phone in the web GUI it shows that he has a maximum of 55 possible speed dials but for some reason only 42 show up on his phone. I tried entering the speed dials on his phone via the CLI but still no success. I then tried upgrading the phone firmware but still no success. The firmware is as follows
App Load ID jar75sccp.8-4-1-23.sbn
Boot Load ID tnp75.8-3-4-16BN01.bin
Expansion Module 1 B016-1-0-2SR1
Expansion Module 2 B016-1-0-2SR1
I have also rest the phone back to factory default and re-added the expansion modules but still no success.
Here are the details of my Cisco Unified Communications Manager Express:
OS Description Cisco Internetwork Operating System
Cisco IOS (tm) C2801
Cisco IOS Software C2801-SPSERVICESK9-M
Software Version 12.4(24)T / CME 7.1
Feature Package IP|FIREWALL|VOICE|PLUS|SSH|3DE
GUI Version 22.214.171.124 (Compatible with IOS 12.4(24)T)
I wondered if anyone else had come across this problem and found a resolution. Or have I missed something I.E wrong IOS version?
All phones are SCCP none are using SIP.
Any help would be much appreciated.