cheesebugah
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Windows Installer Service could not be accessed
I have a user who is using Windows XP X64 and his windows installer will not work properly. He is not able to uninstall any application. I have found a kb that asked me to start > Run > msiexec.exe /unregister than msiexec /regserver than reboot. This does not resolve his issue. He is receiving an error that the windows installer could not be accessed. I checked the reg permissions and they all seem to be fine, system has full control over H_K_C_R.
Thoughts?
Thoughts?
ASKER
No, I have not ran a malware scan, did not think of that. I did run a sfc / scannow with the xp x64 dvd... I will try to reinstall the installer service and see what happens.
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Also, have you scanned for malware as this is anohter cause of this. ... Thinkpads_User