Backup/restore individual mailboxes in Exchange 2007

Hi

I'm trying to backup/restore individual mailboxes on Exchange 2007 by using Symantec Backup exec 12.5 SP3. However, I am having no luck. Our Exchange server doesn't even have SP1 on it. Would this affect it?

Thanks
Y

LVL 1
YashyAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

cjrmail2kCommented:
There are a few requirements when using GRT in BE. Here is a link but they boil down to :

Backup user must have a mailbox, be visible to GAB, be a domain admin (directly), be an exchange full admin (directly) and be a local admin on the Exchange server. Also the email address must be unique using the first 5 characters (MAPI) so if you type the first 5 characters of the address into outlook and press Ctrl+K and get more than 1 choice, it will fail to use GRT.

Granular Restore Technology (GRT) enabled backup of the Exchange Information Store fails with error "Cannot log on to MAPI with the specified credentials"
http://support.veritas.com/docs/311718
Additional Documents:
Additionally, you may refer to our online documentation that could be of help.
http://www.symantec.com/business/support/overview.jsp?pid=15047 
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.