Plantronics, Sony Vaio, and Window 7

I have installed a Plantronics cordless headset for using Skype and it works fine.  However, now there are no playback devices in device manager for playing music.  It seems that it has deleted the sound card and I have no way of getting it back.
cwalker007Asked:
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Davis McCarnOwnerCommented:
Are you sure it has disabled the onboard rather than changing the default playback device?
Open Audio Devices and Sound Themes by clicking the Start button , clicking Control Panel, clicking Hardware and Sound, and then clicking Sound.  Look on the Playback tab to see if it will let you switch back.
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cwalker007Author Commented:
There isn't any other device. If the Plantronics device isn't plugged in, there are no playback devices listed.  
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Davis McCarnOwnerCommented:
What happened then, was that the Plantronics device uses a, virtually identical, audio chip and, its software redirected everything to the USB device.   This could be tricky and are you averse to using a different headset?
The first thing to try is a System Restore to a point before the Plantronics was installed.
Start -> All Programs -> Accessories -> System Tools -> System Restore
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cwalker007Author Commented:
System restore won't work because it was a month ago that the user installed the Plantronics.  

I don't know if he would want to use another headset.  I will have to wait until he is back from China.

How can I get the old device back?  I don't see it in device manager or anywhere else.
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Davis McCarnOwnerCommented:
Uninstall the Plantronics software
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cwalker007Author Commented:
there isn't any SW to uninstall except for thier version of Skype and I have removed that.
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Davis McCarnOwnerCommented:
What are the model #'s of both the Vaio (VGN-xxxx) and the Plantronics?
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cwalker007Author Commented:
The Vaio = PCG-4N3L   VGNTZ298N
The Plantronics = GS50
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Davis McCarnOwnerCommented:
Here is Sony's support for your laptop: http://esupport.sony.com/US/perl/model-home.pl?mdl=VGNTZ298N&LOC=3 and you might try reinstalling the Audio drivers.
But; when I search for that plantonics model, I get zilch  .... (a bunch of panasonic things)  Try again, OK?
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Windows 7

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