Out of all the users on my domain, I have only one that has been complaining about emails that are missing from their mailbox. The behavior seems to be random and doesn't happen too often. I have checked the message tracking logs in Exchange 2007 and according to the logs, the emails should be in their mailbox. But when I check their mailbox in Outlook, the emails in question are not there.
I have made sure that the user has no rules in Outlook that would delete these emails and they don't. The emails are not in their junk email folder nor the deleted folder. Nothing seems to be making sense. Anyone have any ideas on what this could be?
We are running Exchange 2007 as the server with Outlook 2007 in cached-mode as the client.
Thanks in advance.