Rejected Email contains the Message HELO/EHLO invalid domain

How and where in Exchange 2003 do you fix this...
I just looked at your HELO statement in your email header.  You have a problem in your mail server.  You have it listed as cwrod-bdc.cwrodtool.local.  A .local domain is not valid and many mail servers will reject the email if that is in there.  You need to make the change in your mailserver to make that cwrodtool.com.
Received: from email.cwrodtool.com (HELO cwrod-bdc.cwrodtool.local)
Randy WakePresident & Cloud Solutions ArchitectAsked:
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Alan HardistyConnect With a Mentor Co-OwnerCommented:
Open up the properties of the Default SMTP Virtual Server then click on the Delivery Tab, then the Advanced Button.
Change the FQDN listed.  This needs to match the Reverse DNS record assigned to your IP Address, or if this is not correct, then the two need to match, so change your Reverse DNS record by calling your ISP.
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Randy WakePresident & Cloud Solutions ArchitectAuthor Commented:
Thanks alanhardisty!  I have made the necessary changes.  Now I am waiting to see if the problem has been resolved.  I will let you know soon.  Thanks again!
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Alan HardistyConnect With a Mentor Co-OwnerCommented:
No problems - might be worth a read of my article if you are having problems sending mail to various domains:
http://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Problems-sending-mail-to-one-or-more-external-domains.html 
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Randy WakePresident & Cloud Solutions ArchitectAuthor Commented:
Now when I attempt to check the Queues, I receive this error message and cannot access the Queues:
Access Denied
Facility: WIN32
ID No: 80070005
Exchange System Manager

What do I do?
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Alan HardistyCo-OwnerCommented:
Do you have Outlook installed on the Exchange Server?
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Alan HardistyCo-OwnerCommented:
Also - are you running Exchange System Manager on your PC or the server?
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Randy WakePresident & Cloud Solutions ArchitectAuthor Commented:
No Outlook on Exchange box and I am running System Manager on the Exchange box as well.  By the way, this is a VM if it matter any.
I just checked again and now I am able to see the Queues once again.  I'm not sure what occurred.
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Randy WakePresident & Cloud Solutions ArchitectAuthor Commented:
I would like to accept your original solution as it was right on target!  Thank you!  If I run into more problems tomorrow, I will surely post again!  Thanks again alanhardisty!  You're the man!
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Alan HardistyCo-OwnerCommented:
You are welcome - hope all goes well from now on.
Alan
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Randy WakePresident & Cloud Solutions ArchitectAuthor Commented:
Thank you!  You saved us a call to Microsoft support.
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Randy WakePresident & Cloud Solutions ArchitectAuthor Commented:
Thank you and thank you as well for the link to the article.
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Alan HardistyCo-OwnerCommented:
Anytime.  Thanks also for voting for it : )
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