Crash when burning a dvd

My basic question is how to stop my computer from rebooting/crashing when I try to burn a dvd.
When I make a video or have a set of data and want to burn it to a dvd the computer will crash as soon as the program accesses the device.
To ensure the hardware is ok I renewed the internal dvd burner and added an external dvd burning drive, all with no success.
I can burn cd's and I can play dvd's and cd's but not burn a dvd, this leads immediately to a crash.

self build computer, xp 2002 home sp3, intel pentium 4 3.2 Ghz, 3.31 gb ram according to the system information

No visible conflicts with any devices (see system resources report pdf)
Lots of programs installed (see installed programs 0410 pdf)

Crash report seems to point at FLTRMGR.SYS and an earlier report pointed at DRVMCDB.SYS
but I'm not sure what those mean and how it would help me solve it, see the crash report

restoring to an earlier period had no effect.

System-Resource-Report.pdf
installed-programs-0410.pdf
Mini042710-24.dmp
leovalkAsked:
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Wayne BarronAuthor, Web DeveloperCommented:
A few things to check, as I have been here a many of times, and these are the issues
That I have faced.

#1: Set the burn to a slower speed.
#2: Change Disk types. (The actuall CD's that you are using can cause a crash (or) bad burn)
#3: DVDRom is probably bad.

Check in your event viewer and see if you see a lot of red (X) for the CDRom drive.
If you do, then you might want to think about changing out your DVD Drive.

Also, go to the Manufactures site and see if there is an Updated driver for the DVD Rom Drive that you have, chances are there is, and it might have a fix for your issue.

Good Luck
Carrzkiss
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itsmeandnobodyelseCommented:
If the advice above does not help, you may use a burning tool like nero, windvd or others (there are also free one like burnit - i think) rather than using XP dvd drivers.  
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itsmeandnobodyelseCommented:
The crash also could come from drm (digital rights management). Try to burn while you have deactivated the network adapter.
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leovalkAuthor Commented:
No luck sofar folks
@Carrzkiss
the lower speed didn't help, no updated driver available, I tried various media to no avail and the dvd drive is a new one, in fact I have several recent ones, all of them result in a crash when trying to burn.
@itsmeandnobodyelse
No drm issues here, all my own home made videos, and roxio, nero, windvd and instant dvd from pinnacle have all been tried but the result the same, crash when trying to burn.

Attached my most recent crashdump file when trying to burn this morning.

thanks for the continued help folks!
Mini042810-01.dmp
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itsmeandnobodyelseCommented:
>>>> No drm issues here, all my own home made videos, and roxio, nero, windvd and instant dvd from pinnacle have all been tried

DRM issues must not because you were copying illegally. If (for any reasons) DRM software is on your machine, it would try to check via internet whether it was legal copying or not. That request could make your pc freezing. Did you try burning while the network cable was plugged-off ?
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JonveeCommented:
Result of running WinDbg to analyse your minidump>

FAILURE_BUCKET_ID:  0x8E_MpFilter+7c98
IMAGE_NAME:  MpFilter.sys

Information on MpFilter.sys:
http://www.spydig.com/file-diagnosis/MpFilter-sys.html

So worth scanning for Malware...
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JonveeCommented:
Recommend downloading & updating Malwarebytes anti-Malware, from here:
http://www.malwarebytes.org/mbam.php
When updated, reboot into Safe Mode by depressing F8 and run a scan.

Tutorial available, if you require >
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html

If you cannot run mbam, try downloading a new mbam and rename it *before* saving it to your desktop, then try again.
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itsmeandnobodyelseCommented:
>>>> all of them result in a crash when trying to burn.
Check the event viewer whether there were entries pointing to the *crash*.

Type CTRL+R  and enter eventvwr

Also check your cable from mainboard to dvd-rom. If it is a P-ATA (wide cable two fingers thick) it should not be longer than 40cm. It also could be broken somewhere (or a pin was broken) what might not be an issue for reading or CD burning but for burning dvd's in fast mode. If the dvd is on the same cable as the disk, make sure that the jumper for SLAVE was correctly set. You see 6 pins in 2 rows and have a label for the pins, where the S means slave and the M means master. There should be a jumper set at M if the dvd has an own cable and at S otherwise.
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itsmeandnobodyelseCommented:
>>>> So worth scanning for Malware...

You can be lucky that it crashed. I suppose it tried to copy an instance of itself to the dvd. If that had worked you might have distributed the malware to other computers.
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JonveeCommented:
That's a good point.... but one thing is puzzling, mpfilter.sys is also reported to be a Microsoft Windows Malware protection system driver file.  

What is mpfilter.sys?
http://www.computerhope.com/cgi-bin/process.pl?p=mpfilter.sys

However, i would still highly recommend scanning with Malwarebytes.  Then, if you still have problems we can take it from there...
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leovalkAuthor Commented:
OK still no luck
@itsmeandnobodyelse
tried solo without the network burning, fail, cables is not too long, jumers are checked and set correctly.
@Jonvee
Did the scan in safemode, all it got me is a bunch of registry entries and files and folders, all related to videoegg and I have dutifully removed all of them, rebooted, tried to burn but crash again,
attached the latest crashdumpfile

thanks for thinking with me
Mini042810-02.dmp
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JonveeCommented:
Thanks.    WinDbg indicates error due to MpFilter.sys file, as before...contemplating next move...
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itsmeandnobodyelseCommented:
Did you run antivirus and antispy tools?

A last idea:

check the size of your pagefile whether it is at least as big as you have physical memory.

  System Settings - System - Advanced - System Performance - Advanced - Virtual Storage

If you have 3072 MB memory you need same size for Pagefile.

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JonveeCommented:
Investigating this article at present, but i have to logoff for a while....however, you may need an mpfilter.sys driver update >> 
Mpfilter.sys driver .sys information:
http://dllinfo.dll-free-download.org/m/56003-mpfilter.sys.html
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Wayne BarronAuthor, Web DeveloperCommented:
The file that you all are referring too here is used by:
Microsoft security essentials
It is a driver for it.

Should be located here
C:\Program Files\Microsoft Security Essentials\Drivers\mpfilter\mpfilter.sys

If you are indeed running this program, try uninstalling it, reboot your computer
And then see if the DVD Burn crashes.
If it does then send in the dump again and they from above will check it out.
If it does not crash then you have found your issue.

Good Luck
Carrzkiss
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leovalkAuthor Commented:
Deleted microsoft security essentials and testing, it may take till tomorrow though,
stay tuned
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leovalkAuthor Commented:
The interference of the security program with the burning process seems to have plagued me.
Good analysis folks, thanks a bunch
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Wayne BarronAuthor, Web DeveloperCommented:
Why the grade [B] if my information helped you solve your problem?
Should have been a Grade [A] don't you think?

Glad you are back burning!
Carrzkiss
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leovalkAuthor Commented:
Sorry about that, I guess I save the A grade for the 'one in a life time" deals.
ciao
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