asked on

Exchange 2010 - email address policy

Moving Ex2003 to Ex2010 and have upgraded the Default Email Address policy but it simply is not being applied.
Firstly when I create a new mailbox (using EMC) the 'alias' is not auto-filled in, which I thought it would from the default email address.
Also when I create a new user (who is a member of staff) they get an email address based on the 'Staff Email Address Policy ' I created (firstname.lastname) but not on the default which should just be 'alias'@domain.com.

It is saying applied - true, has 'lowest' priority' and did not have any managed folder details on it when migrated.

ASKER CERTIFIED SOLUTION

Busbar

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Pete

ASKER

but surely a user has the policies applied to them depending on the groups they are in, so a member of staff gets the 'staff policy' and next on the list is 'default policy' which gets applied to all mailboxes.
why is the priority important here?

Busbar

I believe that users getting the wrong email address got the 2 policies applied, can you confirm that by checking the email tab and see the email assigned to the user

Pete

ASKER

i think I have misunderstood the way it works, will test tomorrow, but correct me if i'm wrong:
- a staff member in the staff OU will only get the 'staff email address policy'
- any other user not in the staff OU will only get the 'default email address policy'
so if I add alias@domain.com as a further email address format in the staff policy they will then get both.

Busbar

Yes