User Profile won't load up- PLEASE HELP

I have a Lenovo computer running off Windows 7 that won't load up my profile. When I swipe my finger or enter my profile a screen pops up that says:

"The User Profile service failed the logon.

User Profile cannot be loaded"

Then an "OK" button.

This obviously is a HUGE problem. Luckily I can still login to "Admin" I did login to that and changed the setting to "No Password". After that, when I swipe my finger a screen pops up that states Chris-THINKPad\Chris Ansevin (obviously my username) and the tells me "Update you password in database". Then allows a spot for me to put my password. When I enter the old password (or anything) it states "Wrong Password, please retype".

PLEASE HELP!!!!!
cansevinAsked:
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mystics7Connect With a Mentor Commented:
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cansevinAuthor Commented:
Thank you. Any chance you can help me through the step? Specifically the 2nd step?

•Sign into another Windows account.-THIS I HAVE DONE
•Run the registry editor.-- HOW DO YOU DO THIS?
•Navigate to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.
•Look at the sub-keys here in the form of S-1-5-21-XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX-XXXX.
•One of them is probably duplicated with the extension “.bak.”  Remove (or backup) the one without the .bak, and then rename the remaining one, removing the .bak extension.
•Log out and try to log in as your troublesome user.  Should be fixed now!
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mystics7Commented:
to run the redistry editor in the field right above the windows button "startmenu" after you clikc on it, type regedit. Be very carful in the registry if something does not seem right dont make a change. things could get worse than they already are. if you like navigate to the secetion HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
and take a screen shot and post it here
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cansevinAuthor Commented:
Thanks... I don't think I am going to be able to work on it until later today. Hopefully you're still around. This is rather scary!
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cansevinAuthor Commented:
In the Registry, my options are:

HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HKEY_USERS
HKEY_CURRENT_CONFIG

Which one? I don't see HKLM or anything of that nature. Thanks for the help on this!
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cansevinAuthor Commented:
Here is a print screen I have... the location is in the "Local Machines" file... is that correct? I definitly found the one that is duplicated with the "bak" ending... should I delete the other one and rename the "bak" one?

Thanks!
Print-Screen.jpg
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cansevinAuthor Commented:
Any chance you can confirm if I am in the right place? here is where I am at:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-21-XXXXXXXX-XXXXXXXXXX-XXXX.bak

According to the directions I delete the one identical to this but without the "bak" and then rename the "bak" one to remove the "bak".

Am I looking good?

Chris
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mystics7Commented:
what you can do is right click on the one with out bak and click export. this will make a backup of it. you area looking good!
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mystics7Commented:
make sure you remove the .bak not just bak
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cansevinAuthor Commented:
Sounds good... I am close. Just to confirm here is what I do (in order)

1.) Right click the one that says .bak and export it.
2.) Delete the one that doesn's have the .bak
3.) Rename the one with .bak to not have ".bak"

Am I good?

Huge thanks if this works.
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mystics7Commented:
those are the three steps to take
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cansevinAuthor Commented:
Good news... it finally worked. It took a couple resets and such. Hopefully it keeps working!

Thanks for the help, you saved me!

Chris
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mystics7Commented:
Your welcome glad I could help!!!
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