I am working on a Dell Inspirion 6000 laptop for a friend and have run into a brick wall. Machine was running Windows XP Pro SP2. However, it is now completely incapable of booting into windows even in limited safe modes (tried them all). Laptop boots directly into the BSOD and displays the following:
STOP: 0x0000007E (0xF85F664A, 0xF8A43900, 0xf8A435FC)
MountMgr.sys - Address F85F664A base at F85F4000, DateStamp 48025371
System restore does not work, last known good configuration does not work. Booting into the Dell OS reload does not work either. However, when I have run the extended Dell diagnostics, all fo the hardware passes the tests. In addition, when booted into the Ubuntu USB, all areas of the HDD can be accessed and all of the data has been backed up. I have queried the owner and they claim that there has not been any hardware upgrades in months.
At first I thought the Rustock trojan/virus, but the associated files are not in the system32 directory. BTW, won't boot to CD either to be able to perform a standard Windows reload. I will have to create a bootable Windows USB drive and attempt a Windows reload unless someone has a better solution.
Thanks in advance!