Kingjack36
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Printer Problem
Hey all,
I have an HP Laser Jet 1320n, its not a new printer, I was able to use it a little on yesterday but it would not print everything, but today it won’t print anything. It keeps telling me that: Windows cannot print from this printer due to a problem with the current printer setup. My computer is a Dell, Optiplex 360. Any ideas? I do not have the install CD that came with the printer.
Thanks in advance!
I have an HP Laser Jet 1320n, its not a new printer, I was able to use it a little on yesterday but it would not print everything, but today it won’t print anything. It keeps telling me that: Windows cannot print from this printer due to a problem with the current printer setup. My computer is a Dell, Optiplex 360. Any ideas? I do not have the install CD that came with the printer.
Thanks in advance!
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SOLUTION
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Ditto the other advise, but you should uninstall the printer drivers and software before installing what you download from HP. In your printers and faxes list, make sure that that printer no longer exists. I would even recommend a reboot before installing the downloaded drivers/software. And make sure your printer is unplugged until the software asks you to plug it in during the install.
Hope this helps
Hope this helps
I agree as well. It's possible that a driver got corrupt during the installation. Also when installing driver(s) temporarily your anti-virus so it doesn't cause any conflicts.
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thanks guys!
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