I have tried to use this product and it's single-click add-on at http://www.uvnc.com/addons/singleclick.html
to create a single-click option for my customers to connect to me. I have my own reasons for wanting to use it instead of other tools.
I have been able to load VNC and connect to the tester initially to confirm that it would all work at least "without" the single-click option.
Now that I am ready to create the single-click option, I am following the steps below.
1. Enter the correct parameters into the helpdesk.txt file here http://www.uvnc.com/pchelpware/sc/helpdesk.html
2. Zip it up into a zip file and pass it through this tool http://www.uvnc.com/pchelpware/sc/creator.html
to generate the singleclick.exe file the customer will use to connect.
When the customer clicks the EXE (which now contains my IP as derived from the helpdesk.txt file), they get a little task bar icon that says listening and that's it.
Note that my email is tedpenner at gmail dot com if anyone that knows what they are doing would like to help me test this. I would very much like some help and can offer anyone that can get it working a web page with your own exe file on it.
I thank you for any help you can provide.