How can I get a 100 % reliable video conference connection each time?
It is really serious and urgent for me to get my video conferences to work asap!
I follow online lessons in Japanese language with my Swedish university (I live in north China, 150 kilometres (about 100 miles) from Beijing. It's China's fourth largest city with 10 million inhabitants, but still not fully developed. But internet is quite common here, there are plenty of internet cafes.
I run a speedtest with www.bredbandskollen.se
, and got these results for my laptop and my netbook at home:
receiving 1.90 Mbit/second
sending 0.13 Mbit/second
response time 394 ms
(I received about the same figures when I run a second speed test)
The problem at each of my online classes is that I can not send my voice to the teacher and the class, they can not hear me (probably because of the low sending speed). And very often, I hear only fragments of what they are talking about. My teacher says now that if I can not attend the last three lessons satisfactorily (that is, she is able to hear me clearly and that I can hear her of course), I will fail the whole course! And the first of these three lessons is today at 11am GMT/UTC (Greenwich Mean Time/Coordinated Universal Time), the second a week later. But I have to fix my problem before 11am GMT/UTC today, otherwise I'll fail the whole course.
Laptop: HP Compaq nx7300 with Windows XP Pro SP3 32-bit English version
Netbook: ASUS EeePC 1000He with Windows XP Home
Video conference software: Adobe Connect
In the virtual classroom there are about 20 persons, and that is a problem because I have no problem when there are few people in the classroom.
And now, for some reason, I can not hear or speak at all in Adobe Connect on my laptop for some reason. I checked audio control in Control Panel, and everything is on maximum, and nothing ticked for mute either. And the external sound control button is turned on also. The headset works well when I play music though, so this problem must be related to Adobe Connect, because it's completely dead, no sound at all).
When I check the settings for Adobe Connect, my headset is selected though in the audio setup wizard.
According to advice from IT-support at my university, I changed settings for Adobe Connect connection speed to Modem (because my connection is so slow, it will work after those conditions from the beginning).
I run a test now for Adobe Connect, and no red flags for anything, everything passed the test:
-FlashPlayer is supported
-Connect Pro Connection Test: connected
-Connection Speed Test: your connection is modem speed!
-Acrobat Connect Add-in Test: installed
When I instead use my ASUS netbook to connect to the online class, it works better for a while but then I hear nothing for long periods, just fragments slip through, and my own sending of my voice does not work at all.
What should I do?
Could one solution be to use www.strongvpn.com?
According to them, sometimes the speed increases, but the main reason for using VPN is to access blocked sites through a server placed outside of Asia and China.
Even when I tried on an internet cafe yesterday, it only worked in the beginning, then the sound disappeared. Do you think I should try to use Wi-Fi at McDonald's here with my own netbook? Would it be worth trying? I have not much time now so I can't try every possible solution, only what is most likely to work in the end.