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lukerussell

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Word hanging when trying to print

I have a problem with a users laptop. They have a network printer as their default printer. The problem occurs when they are off site and cannot "see" this printer. When going into word and clicking PRINT, word hangs for 2 or 3 minutes. The easy fix is to change default printer but the client is insisting on keeping this as the default printer. The funny thing is that in other programs, EVEN including excel and powerpoint....this doesnt happen.

Ive tried a complete uninstall/reinstall/detect and repair, deleted everything from the registry etc and no luck...HELP!
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