• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 368
  • Last Modified:

IE firefox mozilla "need Java Virtual Machine " error when Iogin to a site JVM

My firefox V 3.5.3 was able to access www.poems.com.sg till one day due to
improper exit, I got JVM error (this was last month).

Today, my very same Win XP laptop crashed & IE did not exit properly & after
that the same site now also gave IE the same error : see attached.

Let me know how to fix this, if possible, not reinstalling IE & Firefox if possible.

Last month someone suggested to me to reinstall JVM but this did not resolve
the Firefox issue but I did not follow up as my IE can still access it.

IE ver is 6.0  on Win XP Professional SP3

Chrome doesn't work well with this site (emulation issue)
  • 3
1 Solution
sunhuxAuthor Commented:

Sorry missed the attachment, attached :
I would first try uninstalling the jvm and clearly the browser cache just as a precaution. Then install the jvm fresh with the browsers not open. If that doesn't work then try something like chrome to see if that can do it. If so then the problem is with the browsers not the jvm and gives a narrower approach to locating the problem.
sunhuxAuthor Commented:

Ok, I've just found out that :

just one day before this problem happened to my IE, a patch was pushed down to
my laptop via  corporate LAN on 14 Apr & it's :
  JAVA (TM) 6 Upd 19

I tried looking for this update / patch in "Add / Remove Programs" (under Control Panel)
but this Java update / patch is not listed there : the closest that's listed is
  Java (TM) 6 Upd 3

How can I undo what's pushed down on 14 Apr?  I've tried "System Restore" checkpoint to
restore to a point prior to 14 Apr but all dates' (1 day, 7 days, 30 days) restore failed
(it says Restore Incomplete)

A friend helped me deactivate updates via corporate wired LAN but I think this patch got
pushed down when I get connected for the 1st time to corporate WiFi on 14 Apr.
How can I prevent further updates via WiFi ?

sunhuxAuthor Commented:
Installed older version of Java & it fixes issue with
IE but not firefox.  I'll reinstall firefox
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now