outlook 2003 with exchange - additional mailboxes disappearing

We are running an exchange 2003 server with clients using outlook 2003.
We have an issue with a particular machine whereby some additional mailboxes that we have removed are re-appearing, and some that we have added are disappearing - this has happened several times over the last few months.

Just wondering if anyone else has had this issue, or if anyone knows where the additional mailbox information is stored so that I might troubleshoot the issue further.

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Where exactly did you add/remove the additional mailboxes?
If this is the case with only one machine and is not happening anywhere else, ensure that only one profile is created for Exchange. One more way to clean up the profile would be to use the following command when starting outlook.
Start ==> Run ==> Outlook /Cleanprofile

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davids355Author Commented:
Outlook 2003
Tools>Email Accounts>Exchange Email Account>change>more settings>Advanced>open these additional mailboxes>Add/remove

We are running exchange sp2, outlook 2003 - cached exchange mode is turned off, mail is delivered to the mailbox. In this particular account we also have two pop accounts on the machine, the machine is also accessed via logmein, and we also have a program running that backs up the personal folders on exit.

The only things I can think is that:
1. maybe the pst backup program is causing issues - but I wouldnt have thought so as it only copys the local PST to a mapped drive.
2. Maybe when the user logs in with log me in it is using a different profile directory and getting a different settings file??


David You are right, Profile will change when someone logs in via Logmein. Try logging to the machine directly and remove the additional mailboxes. Create a new profile for Logmein User Account. Or simply uninstall and then re-install logmein agent.
davids355Author Commented:
I have had a look and there are no other profiles created by logmein.

So there is only the one user profile.

I ran that cleanup command so I will see if it happens again...
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