Link to home
Start Free TrialLog in
Avatar of dirkil2
dirkil2

asked on

Outlook search doesn't work anymore

Hi there !

I am using Outlook 2007 on Windows XP SP3 and try to search my emails. I used to do that by entering a search text in the textbox above the mailbox and it showed me very quickly the results. When I do that now I don't get any results no matter what I enter. It should definitely come up with some matches.

I reckon some options have changed but I can't figure out what to do in order to make the search work again. Any ideas?

Regards,

Dirk.
Avatar of Jeff_Schertz
Jeff_Schertz
Flag of United States of America image

Are you connected to an Exchange server or using POP/IMAP to pick up mail from some other service?  Is Windows Desktop Search installed on your workstation?  The solution would depend on whether you are leveraging a client-side or server-side search engine.
Avatar of dirkil2
dirkil2

ASKER

I am using an Exchange server. Desktop search is installed.
ASKER CERTIFIED SOLUTION
Avatar of TechSouthWest
TechSouthWest
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of dirkil2

ASKER

I installed MS Office 2010 and chose "Upgrade". After that the search worked again.

I can't say if your solution would've worked but anyway thank you for your time.