Outlook search doesn't work anymore

Hi there !

I am using Outlook 2007 on Windows XP SP3 and try to search my emails. I used to do that by entering a search text in the textbox above the mailbox and it showed me very quickly the results. When I do that now I don't get any results no matter what I enter. It should definitely come up with some matches.

I reckon some options have changed but I can't figure out what to do in order to make the search work again. Any ideas?


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Are you connected to an Exchange server or using POP/IMAP to pick up mail from some other service?  Is Windows Desktop Search installed on your workstation?  The solution would depend on whether you are leveraging a client-side or server-side search engine.
dirkil2Author Commented:
I am using an Exchange server. Desktop search is installed.
Hey there


Seeing as it's connected to and exchange server I would be tempted just to remove the  outlook profile and reconnect to the exchange server.  That would rectify any options you may have changed, and would resync all yoru mail, contacts and calendar.  The only thing it wouldn't do it your email signature.  If you use one.

To remove the profile, open up control panel, then open mail.  Select the show profiles, select your profile and hit remove.  (Classic view).

I'd back up your NK2 file just in case too
NK2 location: C:\Documents and Settings\%USERNAME%\Application
Data\Microsoft\Outlook\Outlook Profile.NK2

If that doesn't work, try unistalling and reinstalled desktop search 4.0

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dirkil2Author Commented:
I installed MS Office 2010 and chose "Upgrade". After that the search worked again.

I can't say if your solution would've worked but anyway thank you for your time.
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