User roles are not working properly after moving crm database to new sql server

I moved Microsoft Dynamics CRM databases to another SQL Server and SQL Server Reporting Services server.
After crm database move everything working fine except User security roles are not working properly.

Software specifications:
MS CRM 4.0
MS SQL 2005

Thanks in advance
LVL 2
ByteridgeAsked:
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Feridun KadirPrincipal ConsultantCommented:
Are you still using the same CRM server?

Are the new SQL servers in a different domain?

In what way are the security roles not working properly? Can you give an example of a problem?
pnautaCommented:
I suspect you only moved the Dynamics database, using some method like restoring a backup on the new server.  

I don't know if Dynamics has procedures for repopulating the SQL logins, but I suspect that's where your problem lies.  All SQL logins live in the master database, which you probably didn't move (which is not really something that you do anyway, as a master database is unique per server).  So, use this procedure from Microsoft http://support.microsoft.com/kb/918992 to export all SQL logins from the old server's master database (it simply generates SQL queries according to logins), choose / cut /copy the ones you need, and import them into your new server's master database using a Query Analyzer.
ByteridgeAuthor Commented:
CRM application server is still same.
SQL servers is in same domain.
Example: Last time user have access to three reports but now he has access to only one report.
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Feridun KadirPrincipal ConsultantCommented:
pnauta,
Sorry but the kb you refer to is not relevant for Microsoft Dynanics CRM.

CRM uses Windows authentication for users and SQL Logins are not relevant in this case.  The solution here will depend on whether byteridge reinstalled the CRM application as well.
Feridun KadirPrincipal ConsultantCommented:
OK. The CRM server didn't change. You copied the CRM databases to a new SQL server in the same domain.

Are the SQL Server and SQL Reporting Services servers different servers?

I think you should examine the Deployment Manager on the CRM server for your organization to check whether CRM has the SQL Server and report server URL configured correctly. You'll need to disable the organization to make changes.


deployment-manager.PNG
ByteridgeAuthor Commented:
Steps I followed to crm database move

1) Take the ms crm database backup
2) Installed MS SQL server 2005 on new machine
3) Restore the database on the new sql server
4) Installed crm SRS connector
5) Disabled crm organizations and point to new database
6) Restarted IIS server on MS crm application server

Everything is working fine except user roles and permissions have issues
Issue comes to most of the entities including report server.
Feridun KadirPrincipal ConsultantCommented:
Have a look at this article:

http://support.microsoft.com/kb/952934

The steps under the section "Move the Microsoft Dynamics CRM databases to another SQL Server and SQL Server Reporting Services server in the same domain, and leave the Microsoft Dynamics CRM Server on the existing server" are the relevant ones.

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