Exchange 2003 Outgoing mail VERY SLOW

Hello,

I have recently set up an exchange server in my company.
The e-mails from outside to inside and inside to inside are very fast.
The e-mails going from inside to outside are unexceptionally slow.
Does anyone know why this is?

Fell free to ask any additional questions.

Thank you,

gmwindows
LVL 2
gmwindowsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

theras2000Commented:
Slow upload speed on your ADSL line, perhaps.
0
gmwindowsAuthor Commented:
T1 line.
I don't think that it's the line's speed that is causing this issue.
0
Glen KnightCommented:
Could be a number of things.

Do you have SPAM/Virus software scanning outgoing mail?  If you uninstall this and reboot does the performance improve?

Do you send via a smarthost or DNS?  Are the DNS settings correct?
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

gmwindowsAuthor Commented:
I have AV but nothing changes when i disable it.
I am not using smarthost.
I am using DNS and the settings are correct.
When i e-mail to my gmail for example it takes about an hour.
When i e-mail to hotmail it takes less than a second.
Also, how do i determine why some outside users are not able to get e-mails?
0
Glen KnightCommented:
Disabling the AV will not eliminate the problem if it is being caused by the AV it must be uninstalled.

If it's slow for some and not others it would suggest your external DNS configuration is not correct.

Check your settings against my article here: http://www.experts-exchange.com/articles/Software/Server_Software/Email_Servers/Exchange/Exchange-DNS-Configuration.html
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
theras2000Commented:
From your last comment, it sounds like you can't really be sure exactly where it is stalling.  You should check the headers in gmail.  It will show you at what stage in the journey it is getting stalled.  See guide here http://mail.google.com/support/bin/answer.py?hl=en&answer=22454#
0
gmwindowsAuthor Commented:
This is what the Header from Google reads.


Delivered-To: my.name@gmail.com
Received: by 10.229.91.200 with SMTP id o8cs256396qcm;
        Tue, 25 May 2010 14:34:39 -0700 (PDT)
Received: by 10.220.124.214 with SMTP id v22mr5379225vcr.241.1274823279037;
        Tue, 25 May 2010 14:34:39 -0700 (PDT)
Return-Path: <user.name@company_domain.com>
Received: from internal.server.name.com ([111.222.333.444])
        by mx.google.com with ESMTP id b11si11993851vcx.35.2010.05.25.14.34.38;
        Tue, 25 May 2010 14:34:38 -0700 (PDT)
Received-SPF: neutral (google.com: 111.222.333.444 is neither permitted nor denied by best guess record for domain of user.name@abbottcollection.com) client-ip=111.222.333.444;
Authentication-Results: mx.google.com; spf=neutral (google.com: 111.222.333.444 is neither permitted nor denied by best guess record for domain of user.name@company_domain.com) smtp.mail=user.name@company_domain.com
Content-class: urn:content-classes:message
Subject: test7
MIME-Version: 1.0
Content-Type: multipart/related;
      type="multipart/alternative";
      boundary="----_=_NextPart_001_01CAFC4A.FDF70DED"
Date: Tue, 25 May 2010 16:43:54 -0400
X-MimeOLE: Produced By Microsoft Exchange V6.5
Message-ID: <0769BDBE07B1F148B147920C5BC4692DC422@abbottex01.int.abbottcollection.com>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Topic: test7
Thread-Index: Acr8Sv2nl/JJMP7wThiayQHPuM7i7Q==
From: "My Name" <user.name@company_domain.com>
To: <my.name@gmail.com>

This is a multi-part message in MIME format.


From what i see (and I could be wrong)
It delivers it to Google, but then it takes google several hours to deliver it to my account.
If you are better at reading this stuff than I am feel free to shed some lite on this.

Thank you!
0
gmwindowsAuthor Commented:
I did some more testing and realized that Google was actually the one that was being slow to receive e-mails.

But since you both aided in the resolution of this problem I will split the points between demazter and theras2000.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.