We help IT Professionals succeed at work.
Get Started

Laptop Dell Latitude D830

tjie
tjie asked
on
592 Views
Last Modified: 2013-11-17
Hi,

1) I have a laptop (Dell Latitude D830)
2) The problem : When i do RESTART to this laptop, it is ALWAYS coming to "Restart Windows Normally"; i click enter and it "Reboot" again; then coming back to "Restart Windows Normally" .......it is always continuing like that ..... [and I just wiped out the OS and installed the new one (Windows VISTA)]
3) The things that i have done:
First: I checked the Hard Drive (and it is still good; do not have BAD sector)
Second: There are 2 RAM@ 2 GB; i tested one by one; and giving the same result as above (" Restart Windows Normally"); then i tried DIFFERENT RAM (which RAM is good); and the Result is still the same: Restart Windows Normally ...
Third: I just updated the Bios to the lates version (Version A15); and still get the same Result ("Restart .....)
4) Any help?
5) Thanks

tjie
Comment
Watch Question
This problem has been solved!
Unlock 5 Answers and 7 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE