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no network provider accepted the given network path

Hi, I was working on a server today sorting out profiles just normal procedure when I went on to a clients pc pressed start then run and type in a path to the server, which has always been there and is definately still there. however when I typed in the path to the profile iI get the message - no network provider accepted the given network path. I have tried a registry fix sfc scannow and a bunch of other things on the net its just not working.

any ideas?

Thanks,
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Top Expert 2012

Commented:

Author

Commented:
Hi it was installed but I uninstalled it and installed eset av.  This was a while ago. Is it possible that SEP is causing this issue even though it was uninstalled and its just started like today.?
Cheers
Top Expert 2012
Commented:
I would remove all AV.

Download the cleanwipe tool then run this tool to fully remove SEP. Make sure you run on client and server.

Commented:
Does that user have the right permissions?  Test whatever share you're trying to access by allowing "everyone" permissions and settings.  If you still can't access it, then we can rule out directory security settings

Uh... you can ping the server, correct?  You can resolve names on the network, right?

Commented:
Have you already ruled out that the profile is the problem?  Recreate that user profile on another computer.  I just want to see if it's specific to the user profile or to the computer itself.

These are all on the same domain, right?

Author

Commented:
Hi,

Its not just on the client machine its the server when I go to run in there I cant get to any of the shared profiles..

I have ran the tool for symantec and srver has restarted though it doesnt appear to have come back up yet.
Top Expert 2012

Commented:
Lets monitor then and see if it comes back.

Removing SEP doesn't fully remove the app that is why you must run the cleanwipe tool

Author

Commented:
Hi,

the server has come up although it wiped the IP settings after restart once the cleanwipe tool had run, which I have put right but the problem still resides,

Anything else I can try?

Thanks

Author

Commented:
The profile is def not the issue.

Even when I log on as administrator and type in the server name in run its not showing all the shares at all.

just shows printers, sysvol and netlogon.

what else can I try?
Cheers

Author

Commented:
I've seen what has happened.

all the shares are gone since the restart!

talk about cleanwipe its wiped all the shared areas so nothing is being shared anymore,

GREAT!!!!

Author

Commented:
Its wiped the paths in profiles the lot!! NOT GOOD!!!

Author

Commented:
Hi, kinda struggling here any other ideas?
cheers
Top Expert 2012

Commented:
The cleanwipe will not remove shares it will only remove the registry keys for SEP.

I have ran it around 200 times without issue.

Do you  have any errors in the Event logs?