We help IT Professionals succeed at work.
Get Started

Laptop Latitude e6400 Stays ON after ejected from Docking Station

T0DD
T0DD asked
on
724 Views
Last Modified: 2012-05-09
Even though the laptop is on and running, once you hit "eject" on the docking station, it's supposed to go to sleep.  What's happening though, unbeknown to the user is that it's still running and when they take it out of their bag, it's extremely hot with the fans blaring at full blast.    

I have Prosupport on it but Dell declined to help me and transferred me to software support, telling me that I'd have to pay the $129 incident charge.  Would love to know if someone knows what would be causing this.  
Thanks!
Comment
Watch Question
This problem has been solved!
Unlock 2 Answers and 3 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE