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Outlook 2007 Crashes Makeing Appointment

jdthedj
jdthedj asked
on
Hi,

We have a user that has been useing outllook 2007 for a number of months. Just yesterday it has starting crashing and wanting retstart application when she trys to make a new appointment or update anything in her calender.
AppName: outlook.exe      AppVer: 12.0.6514.5000     AppStamp:4a89dc70
ModName: wwlib.dll      ModVer: 12.0.6504.5000      ModStamp:49e7f5f9
fDebug: 0       Offset: 00d47329


Thanks
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Outlook uses a local file for Calendar (regardless if cached mode or not).
Locate the users OST file and delete it - it may be corrupt.
Open Outlook again and it will generate a new local calendar copy from the server data. This new OST should not produce any errors.

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Commented:
Hi, we did this and it worked.


Thanks
i did but not working